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Privacy Policy

This is the Privacy Policy of the respective company ("we") authorized for operating SOLX website and related SOLX applications ("SOLX"). We respect your privacy and are committed to protecting it through our compliance with applicable data protection laws and this Privacy Policy.

This Privacy Policy describes the processing of personal information we may collect from the user ("you") where:

  1. You use SOLX and its features or functionality; and
  2. You reach out to us with any inquiries, such as requests for technical support, troubleshooting, and to exercise your rights. For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679, "GDPR"), your data will be controlled by us together with our affiliates.

Please read this Privacy Policy carefully to understand our policies and practices on the processing of your personal information. By downloading, registering for, or accessing SOLX, you agree to this Privacy Policy. If you do not agree with our Privacy Policy, please do not download, register, or access SOLX.

As our processing of your personal information is tightly linked to the provision of SOLX in accordance with the Terms of Use ("ToU"), please also carefully read that document if you have not done so before. This Privacy Policy is incorporated by reference into the ToU and any terms used in this Policy but not defined herein are defined in the ToU.

How Do We Collect Your Personal Information?

Directly from you: To provide access to SOLX, we may request your personal information.

Automatically collected data: SOLX uses certain technologies, like cookies and web beacons, that may automatically collect information relating to you.

From third parties: We may obtain certain information about you from our partners.

What Information Do We Collect About You?

  • Information that you provide at the time of authorization, subscribing to SOLX, or requesting further services. Such personal information includes mobile phone, Telegram user ID, and your wallet public address.
  • Information you provide when you contact us, including to report a problem with SOLX or copyright infringement (including address, telephone number).
  • Your responses to surveys that we might ask you to complete for research purposes. In most cases our surveys are anonymous, and we do not attribute your responses to you either directly or indirectly.
  • AML/KYC information. We reserve the right to require such information if and when we need to comply with AML/KYC requirements.
  • When you access SOLX, our servers (using log files or filtering systems) may collect information from your web browser or mobile device. This information may include but is not limited to your IP address, MAC address, the type and version of your computer's operating system, screen resolution, the type and version of your Internet browser, hardware model, operating system version, referring web page, the date and time of each request, search queries, and other information collected by cookies or similar technologies.
  • Please be aware that you cannot disable the cookies, which are necessary to deliver SOLX. In such cases we rely on contractual necessity and our legitimate interest in delivering SOLX.

Mobile Device Tracking Technologies and Geolocation Data

Your mobile device may have certain settings that relate to the Applications Programming Interface (API) that allows apps to access standard categories of content on a mobile device, including geolocation information. Please review your device settings to determine what information may be collected or tracked and what steps you can take to control that access, collection, or tracking. For further information about these privacy settings, contact your device manufacturer, mobile service provider, or operating platform provider.

How Do We Use Your Personal Information?

We process personal information solely for the purposes set out in this Policy and limit processing to achieve these purposes. If you choose to provide personal information, we will use it for the following purposes:

  1. To deliver and operate SOLX in accordance with the ToU.
  2. To contact you regarding products or services you request, receive feedback, and respond to your questions.
  3. To provide notices about your user account and changes to SOLX.
  4. To ensure stable functioning of SOLX, manage technical issues, and improve the service.
  5. To estimate audience size and usage patterns and improve your online experience.
  6. To respond to inquiries related to our processing of personal information.
  7. To carry out our rights and obligations under contracts with you.
  8. To comply with legal obligations, such as AML/KYC checks.

Legal Basis for Processing

Under the GDPR, we rely on legitimate interests (provided your rights do not override them) and performance of a contract. We process data based on consent where required by law.

Transfer of Your Personal Information

We may transfer your personal information to:

  • Subcontractors and service providers bound by confidentiality agreements.
  • Affiliates to provide SOLX and achieve the purposes specified herein.
  • A buyer or successor in the event of a merger, sale, or transfer of assets.
  • Legal authorities to comply with subpoenas, court orders, or other legal processes.

For transfers outside the EEA, we ensure adequate protection through EC-approved safeguards or by transferring to countries with adequacy decisions.

Telegram API

SOLX utilizes the Telegram API to provide its services. Any data processed by Telegram is governed by Telegram's privacy policy at https://telegram.org/privacy. SOLX does not control or store data transmitted through Telegram's infrastructure.

How Long Do We Store Your Personal Information?

We retain personal information only as long as necessary to fulfill processing purposes, considering the data's nature, sensitivity, and legal requirements. We may anonymize data for research or statistical purposes indefinitely.

Your Rights

You may have the following rights under applicable law:

  1. Access your personal information.
  2. Rectify inaccurate information.
  3. Erase personal information in certain circumstances.
  4. Restrict processing.
  5. Object to processing.
  6. Revoke consent.

To exercise these rights, contact us as described below. We may request information to verify your identity. We aim to respond within one month.

Privacy When Linking to Third-Party Sites

We are not responsible for the privacy practices of other websites. Check each site's privacy policy where you follow links from SOLX or link to SOLX.

When you link a social networking site to SOLX, you allow us to collect certain information you provided to that site, governed by this Privacy Policy.

Data Security

We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no method of transmission over the Internet is completely secure.

User Generated Content (UGC) is posted at your own risk, and SOLX cannot guarantee UGC will not be viewed by unauthorized persons.

Minors

SOLX is not designed for individuals under 18. We do not knowingly collect personal information from minors. If we learn we have collected information from someone under 18 without parental consent, we will delete it.

Changes to Our Privacy Policy

We may revise this Privacy Policy as laws change or services evolve. We provide advance notice of significant changes and display an effective date on this page.

Contact Information

If you have questions or concerns, email us at support@solx.com.